Privacy Policy

1. Information We Collect

Personal Information

When you make a reservation or create an account, we may collect:

• Name, email address, and phone number
• Billing and payment information
• Government-issued ID for check-in verification
• Stay preferences and special requests
• Loyalty program information

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent on site
• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Process and manage your reservations
• Communicate with you about your stay
• Improve our services and website
• Send promotional materials (with your consent)
• Comply with legal obligations
• Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Payment processors for transaction handling
• Law enforcement when required by law
• Partner hospitals (for medical tourism services, with consent)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: